Privacy Policy​

At Just A Simple Cremation, we understand that protecting your personal information is important. This Privacy Policy outlines our commitment to safeguarding any personal information you provide to us or that we collect when providing our services, including through our website (collectively referred to as “Services”). In this Privacy Policy, we, us, or our refers to Just A Simple Cremation.
  1. Types of Information
We do not collect personal information unless you voluntarily provide it to us. Personal information includes any information or opinion about an identified individual or an individual who is reasonably identifiable. Sensitive information includes information about your health, religious or philosophical beliefs, sexual orientation, criminal record, or other information that is considered to be sensitive under privacy laws.
  1. Information We Collect
We only collect personal information that you voluntarily provide to us. The types of personal information we may collect include:
  • Your name
  • Your contact details, including email address, mailing address, and/or phone number
  • Any information you provide to us when making an enquiry or requesting our services
We do not collect sensitive information unless it is necessary to provide our services, and you have given explicit consent.
  1. How We Collect Information
We collect information in the following ways:
  • Directly: When you provide information to us through phone calls, emails, online forms, or other direct communications.
  • Indirectly: When you interact with our website, including through the use of cookies (see the “Cookies” section below).
  1. Use of Personal Information
We may use your personal information for the following purposes:
  • To provide our services to you
  • To respond to your enquiries and communicate with you
  • To maintain internal records and manage our business operations
  • To comply with legal obligations
We will not use your personal information for marketing purposes unless you provide your explicit consent.
  1. Disclosure of Personal Information
We do not sell, trade, or share your personal information with third parties except where:
  • It is necessary to provide our services to you (e.g., payment processors)
  • We are required to do so by law
  • You have given your explicit consent
  1. Storage and Security
We take reasonable measures to protect the personal information you provide to us from loss, misuse, unauthorized access, modification, and disclosure. While we take these precautions, we cannot guarantee the security of any information transmitted to us over the internet. The transmission and exchange of information are at your own risk.
  1. Cookies
We may use cookies on our website to improve your browsing experience. Cookies are small text files placed on your computer or device when you visit our website. They help us understand how you use our website and improve its functionality. You can adjust your browser settings to refuse cookies; however, this may affect your ability to access certain parts of our website.
  1. Your Rights
You have the right to:
  • Request access to the personal information we hold about you
  • Request that we correct or update any inaccurate or incomplete information
  • Request that we delete your personal information
To make a request, please contact us using the details provided below.
  1. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any third-party websites you visit.
  1. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We recommend you review this policy periodically.